What are Replication Services?

Creating a process to ensure your data is backed up is critical to securing your network. But what is that process and how does it work? It’s something called Replication Services – and it is at the core of safe and secure servers. Data replication is the process of storing your data in more than […]

New Cyber Risks

Cyber risks are constantly evolving, so it can be hard to keep up with the trends. But using a service like Covi can keep you ahead of the game. There are many examples of cyber risks continuing to take on new forms. Take for example, phishing which has evolved from just an email to texting […]

What are IT Managed Services?

Many business leaders often express confusion when it comes to their company’s information technology. As growth occurs, new clients and new employees bring increased needs and it often becomes necessary to engage with a service provider to offload some IT tasks. One of the many services that COVI provides is IT Managed Services. But what […]

Ensuring your Passwords Are Strong with 2 Factor Authentication

Passwords are the barrier between you and your personal information. Ensuring your passwords are strong and incorporating a two-factor authentication (2FA) process is critical to securing your accounts and preventing a breach of your most important data. Many online accounts and services now offer 2FA, which means that in addition to entering your password, a […]

How to Decide if it’s Time to Change Your Mission/Vision/Values

If you’re developing a business or organization, determining a direction and establishing goals is critical to your success now and in the future. Your company’s mission, vision and values can be tricky – especially when discussing if those very guidelines are either helping or hindering your company. Several key factors can help you decide if […]

Is it Time to Change your Bylaws?

Bylaws can be tricky – especially when discussing if those very guidelines are either helping or hindering your non-profit. Several key factors can help you decide if it’s time to change your organization’s bylaws. It is always best to start by looking at the basics and gain a full understanding of what your bylaws do […]

Personal Identifiable Information (PII): How to safeguard your most important information

Keeping your personal information safe is critical, but many companies may not understand the differences between just keeping it safe versus incorporating best practices. The basics of Personal Identifiable Information, also known as PII, is any data that could potentially identify a specific individual. It is essentially any information used to distinguish one person from […]

What does a good IT assessment look like and why would I need it?

The goal of an IT assessment is to optimize and create strategies and systems to support them. This assessment’s goals should decrease costs, reduce risk, improve security, ensure a great company culture, and enhance your customers’ experience. When a contractor knocks on your front door, they always offer you a free inspection. But, where’s the […]

The impact of IT on your customers’ experience

What is every company’s primary product? The customer’s experience. – IT has an enormous impact on this overall experience. It begins with trust. A company’s trust is built upon the 3 C’s: consistency, emotional connection, and communication. Employees are critical in building that trust between the company and its customers. Employees who are consistently empowered […]

The impact of IT on employee retention

As business leaders, we have a lot on our plates to accommodate a new worldview and attract the next generation of talent. Decent pay and a job are no longer enough to lure prospective employees, at least not the ones we want. Businesses must stay informed and honestly care about our people and the issues […]