Supported
Real people when you need them.
One Accountable Partner
One team behind every stage.
From getting help to building what comes next, the same Covi team stays accountable.
Protected
Security that works around you.
Better tools
Modern tools, less daily friction.
Ready to grow
Agents and automations, ready when you are.
Unified IT
The whole technology relationship, held together.
Unified IT combines the work of running technology with the work of improving it. One Covi team stays responsible for both.
Managed IT
- Account stewardship and strategy
- User and workplace support
- Security and resilience
- Infrastructure and lifecycle management
Integration Services
- Process improvement
- Systems integration
- AI agents and applications
- Automated workflows and forms
Predictable by Design
Know what happens next.
The relationship follows a rhythm you can understand, budget for, and plan around.
Daily
Keep Moving
Support, protection, monitoring, and standards that evolve without drama.
Monthly
Check In
A focused 15-minute stand-up to share what changed and address anything that needs attention.
Quarterly
Set Priorities
Review the roadmap and decide where available improvement capacity should go.
Annually
Review Progress
Look back at what changed, what worked, and what the next year needs.
Every 3–5 years
Refresh
Replace managed equipment through a visible lifecycle plan, before it becomes a problem.
Evolution Capacity
Improvement has
room to happen.
Every Unified IT relationship includes a defined amount of project time, sized to the relationship and available across a rolling quarter.
It gives important improvements a real place on the roadmap—without turning every good idea into another sales conversation.
01
Prioritize Innovation
Reduce risk, remove recurring friction, and create opportunity through AI, automation, and software.
02
Use Capacity
The relationship includes a defined budget of time to keep evolving the business.
03
Measure
Review what changed, what it saved, and what should happen next.
04
Repeat
Each improvement becomes part of the environment we continue to maintain.
The platform behind continuous improvement.
Covi includes Bifrost with Unified IT.
Bifrost is a comprehensive platform for building and running AI agents, applications, forms, and automated workflows. Organizations who already have IT services covered can use Bifrost through standalone Integration Services.
Choice, Not Glue
Built together.
Portable by design.
We build and host it. You own it.
Request a copy at any time, for any reason. Bifrost is a deep, open-source platform that anyone can host, and everything we develop for you is designed to export without friction. We believe our future together should be held together by choice, not glue.
Account Stewardship
Your time is important.
Regular conversations help us understand what is changing and where Covi can help. The time belongs to you, not our sales pipeline.
A Reliable Rhythm
15 minutes each month, or one hour each quarter.
Your Priorities
What matters to you—and where Covi can help—sets the agenda.
No Surprise Pitch
We do not turn your time or a position of trust into an unexpected sales proposal.
Who Covi Fits
For organizations that plan ahead.
Covi fits organizations that already operate with strong standards and need a partner who can keep pace—and those eager to work with one who will help them get there.
Mission-Driven
More time and resources directed toward people and communities.
Financial
Dependable performance through seasonal pressure and critical deadlines.
Engineering
Less friction, more productive time, and stronger billing efficiency.
Professional Services
Scale the systems and workflows behind valuable, billable time.
What our partners say.
We've worked with Covi for years and they've been fantastic. Their staff is genuinely friendly and easy to work with, and they're always reliable when we need help fast. We also really appreciate their focus on security. They help us stay protected and on top of best practices. Highly recommend Covi to any business looking for dependable IT support.
We made the decision to switch our IT provider from Gadellnet to COVI — a major overhaul and not a transition we took lightly. From day one, COVI has delivered on every promise they made. They are incredibly detail-oriented, solution-driven, and thorough in everything they do. What sets them apart is their proactive approach — constantly bringing fresh ideas to the table and acting as a true partner, not just a vendor. COVI has exceeded our expectations, and we're confident we made the right choice in making the switch. Thank you, COVI!!!
Our nonprofit organization has had an outstanding experience working with COVI. From day one, their team has been responsive, knowledgeable, and genuinely committed to supporting our mission. Thanks to their partnership, our staff can focus on serving our community rather than worrying about technology challenges. We highly recommend their services to any organization seeking dependable, mission-minded IT support.
COVI is our contracted IT group and they have been able to handle any and all of our tech needs. I would recommend them to anyone!
COVI has been a trusted IT partner for Big Brothers Big Sisters of Central Indiana for over 10 years. What sets them apart is their commitment to building lasting relationships based on trust and mutual respect. They don't just solve problems, they proactively work with us to anticipate challenges, streamline operations, and optimize our technology environment to better serve our community.
I have used COVI for the last 7 to 8 years as an IT Company for my Company. Cody Lents and several team members have been A+ as far as performance and honesty along with transparency. Of which I would say is extremely important when it comes to your client's privacy. Cody will always do what he says, rare in today's world to say the least.
I have used COVI for our small business for 3+ years and I can't recommend them enough. They've strategically partnered with us to make our onboarding easier, IT processes a breeze, and they're always available to help. Our company operates knowing COVI is keeping it safe from external risks; COVI isn't just a need, they're a must-have!
Our firm, Blanton & Associates, has partnered with Covi for the past 10 years. As an accounting firm we were first introduced to COVI because of their expertise in working with other organizations in our profession. Their knowledge of our business processes, specialized software, and security concerns were the reason we selected them as our IT partner.
We have used the COVI team for all of our IT needs from the very earliest days of our business, all the way back to the mid 1990s. They have always been extremely responsive and an absolute pleasure to work with.
Actors Theatre of Indiana (ATI) has significantly improved its internal communication and technological infrastructure thanks to the support of COVI. COVI has played a crucial role in upgrading ATI's hardware and software, empowering the organization to operate with greater efficiency.
I greatly appreciate the way you keep me informed of security needs and that you make sure we are safe while also ensuring our staff can still do their job as easily as possible.
Anytime our team calls for assistance, the COVI team is very helpful and knowledgeable. Cody has kept our team informed in their reasoning for structural changes. We appreciate Cody, Jack, Teddy and the COVI Team!
As a partner to COVI, I have always found it a pleasure to work with the team. They are one of the few MSPs who are forward-thinking and bring light to the often black hole that is IT. Not only do they strive for uptime, which translates into business productivity, but they also demonstrate business value through reporting and roadmaps derived from business goals and objectives.
I'm always surprised at how COVI takes the time to slow down or follow up on ways to solve procedural problems instead of just focusing on broken tech. Even more so, that they are excited to help and explain things in a way that I can follow along.
…mastered value engineering projects with quality equipment and experienced technicians, they maintain systems with a high level of integrity & security, and successfully forecasted portfolio needs, all while providing superior customer service and maintaining excellent response times.
When we encountered a critical situation with our main software due to the sudden departure of two reps, COVI swiftly analyzed the circumstances, assessed the financial implications, & promptly connected us with Jason from RoboSource to effectively resolved the root issue.
The Covi Team
Ethan
Service Coordinator
Heather
Projects Lead
Garrett
Services Supervisor
Teddie
VP of Operations · Partner
Cody
VP of Sales · Partner
Chip
Founder
Jack
VP of Technology · Partner
Let’s grow together.
