Blog

Personal Identifiable Information (PII): How to safeguard your most important information

By Cody Lents, Partner and Customer Steward at COVI, Inc. Keeping your personal information safe is critical, but many companies may not understand the differences between just keeping it safe versus incorporating best practices. The basics of Personal Identifiable Information, …

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What does a good IT assessment look like and why would I need it?

The goal of an IT assessment is to optimize and create strategies and systems to support them. This assessment’s goals should decrease costs, reduce risk, improve security, ensure a great company culture, and enhance your customers’ experience. When a contractor …

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The impact of IT on your customers’ experience

What is every company’s primary product? The customer’s experience. – IT has an enormous impact on this overall experience. It begins with trust. A company’s trust is built upon the 3 C’s: consistency, emotional connection, and communication. Employees are critical …

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The impact of IT on employee retention

As business leaders, we have a lot on our plates to accommodate a new worldview and attract the next generation of talent. Decent pay and a job are no longer enough to lure prospective employees, at least not the ones …

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Developing A Successful Hybrid-Work Model

By Cody Lents, Partner and Change Manager at COVI, Inc.    Empower Employees with Choice As vaccinations trend up and restrictions trend down, a great number of workers are set to return to the office in coming months. Your extroverted …

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