What does a good IT assessment look like and why would I need it?
The goal of an IT assessment is to optimize and create strategies and systems to support them. This assessment’s goals should decrease costs, reduce risk, improve security, ensure a great company culture, and enhance your customers’ experience. When a contractor knocks on your front door, they always offer you a free inspection. But, where’s the […]
The impact of IT on your customers’ experience
What is every company’s primary product? The customer’s experience. – IT has an enormous impact on this overall experience. It begins with trust. A company’s trust is built upon the 3 C’s: consistency, emotional connection, and communication. Employees are critical in building that trust between the company and its customers. Employees who are consistently empowered […]
The impact of IT on employee retention
As business leaders, we have a lot on our plates to accommodate a new worldview and attract the next generation of talent. Decent pay and a job are no longer enough to lure prospective employees, at least not the ones we want. Businesses must stay informed and honestly care about our people and the issues […]
Essential 2019 cyber-security considerations
For 2019, the single biggest threat to your organization’s online security remains malicious emails. As nonprofit leaders, it’s up to you to require email security best practices among your crew and institute a security-minded culture within your organization. However, recognizing which are malicious can be particularly challenging for a small organization or nonprofit. Here are […]
Leverage Infrastructure Grant Programs
The largest companies in the world are invested in good corporate citizenship. As a nonprofit leader staying up to date on these opportunities could enhance the resources you have available. One area in particular has options you may want to investigate: technology infrastructure. This phrase simply means the common area where your files, database and […]
Technology and Workplace Culture
With our workplaces more technology-driven than ever, the decisions that managers and executives make regarding a nonprofit’s investments on technology are difficult. How much, how new, how efficient? More and more, however, nuanced decisions are needed around technology’s impact on the culture and stress level of staff members. Consider the following questions: Does your staff […]
Avoid the Dread and Shakedown of Ransomware
If you were within an earshot of current events in the last few weeks, you didn’t escape the news coverage of the high stakes ransomware attack known as WannaCry. While it may have felt like a Y2K– “The Sky Is Falling” – sequel for a couple of days, in the U.S., we managed to avoid the […]
Security 2017 Update: Spotting and Stopping Everyday Hacking Attempts
Technology security is an ever-changing landscape, with new risks coming quickly and that are subtler. The three examples are from real situations that Netlink has helped clients with in the last six months. Our intention is that in sharing them, you will note the sophistication and follow our recommended precautions to keep your organization safe. […]
Tablet or Laptop – What Drives the Decision?
Unless your organization supports the increasing trend toward BYOD (Bring Your Own Device), the laptop or tablet battle may still be unresolved. Decision-makers, especially in smaller organizations, are continually tasked with making sense of these devices, navigating the hype, and ultimately finding the right fit for their staffs. Sometimes there is an IT partner to […]
Multi-Tasking Myths and Reality
The turmoil of a typical workday creates endless opportunities and constant pressure to do many things concurrently. Our technology lets us conference call during our commute, email during meetings, and channel the great football commentator John Madden by handling a continuous stream of inbound pings as we tackle the workday requests from co-workers, customers, clients, and our […]